How to Factory Reset the Dell XPS 15

Reset the Dell XPS 15 (Windows 11) to factory settings using Windows built-in reset functionality.

Steps

1. 1

   Back up all important files to an external drive or cloud storage.

2. 2

   Open the Start menu and click Settings (the gear icon).

3. 3

   Navigate to System, then click Recovery.

4. 4

   Under Recovery options, click Reset PC next to Reset this PC.

5. 5

   Choose Remove everything to perform a full factory reset, or Keep my files to reinstall Windows while keeping personal files.

6. 6

   Select Cloud download to download a fresh copy of Windows, or Local reinstall to use the existing installation.

7. 7

   Review the summary of what will be removed and click Reset to begin. The process takes 30–60 minutes. Keep the laptop plugged in.

Last verified: December 1, 2025